Customer Experience & the New Normal

Readiness for After “The Turn”

Are you ready for the next new normal? With talk of what happens after “the turn,” organizations may not necessarily be going back to business as usual. Instead, companies may find that how they’ve been doing business and communicating with their customers now will still be just as crucial. Readiness to adopt and transform in this next new normal will be essential to delivering an excellent customer experience. Learn insights and see real solutions that can get you ready.

SPEAKERS

Sheri Atienza
Director of Product Marketing
at Vonage APIs

David Herzog
Sr. Dir. of Alliances and Biz Dev
at Vonage Contact Center

Kim Georgeton
Managing Director
at Simplus Digital Practice